Global Leader - Lean Digital Transformation

Global Leader - Lean Digital Transformation Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description Align with Client leadership to create the transformation and continuous improvement (CI) agenda and deliver business outcome • Partner with operation leadership to identify and deliver business value • Thorough Transformation and Continuous Improvement, deliver on committed productivity, and business outcomes • Drive Digital (including automations), AIML, GenAI and Agentic deployment across processes • Define and lead delivery of transformation through benchmarking, standardization and Best practice assessment • Orchestrate operational excellence, governance and transformation rigor to optimize short term improvement and long-term value creation. • Hold self and organization accountable to deliver on Genpact client commitment. • Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional, and Global LDT leadership. • Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations • The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion • Proven track record of managing delivery, operations or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously • Proven abilities in operating with senior leaders, building strong internal networks and delivering high impact programs in complex-matrixed environments • Decisiveness and comfort in taking risks when working with ambiguity • Digitally savvy with high levels of consultative selling skills