Tata Capital
Gold Loan Officer - Gold Loan - Vellore - Gandhi Nagar - (J1-J3)
- Location India
- Experience ~1-4 yrs
- Job type Full-time
- Posted 13 Oct 2026
- Qualification BCA / Bachelor's
You will be taken to Tata Capital’s own careers page to apply. Job ID 53186.
Job description
Key Responsibilities
1. Customer Acquisition & Business Generation
- Source gold loan business through walk-ins, local references, and field activities
- Achieve monthly disbursement and portfolio growth targets
- Generate leads through referrals and cross-sell financial products (insurance, loans, etc.)
2. Gold Appraisal & Loan Processing
- Conduct gold valuation (purity testing, weight verification) as per company standards
- Process loan applications including documentation, KYC verification, and data entry
- Ensure accurate loan disbursement, renewal, and closure within TAT
- Counsel customers on eligibility, interest rates, and repayment terms
3. Customer Relationship & Service
- Handle customer queries (walk-in, phone, email) and provide product guidance
- Build strong customer relationships to drive repeat business and retention
- Conduct follow-ups for renewals, collections, and overdue cases
4. Branch Operations & Cash Handling
