Head of Enterprise Learning

Role Purpose: We are looking for an experienced learning leader to join the Global Service Centres (GSC) Learning function as Head of Enterprise Learning.

This role will lead the delivery arm of the GSC Learning function and help advance our ambition to transform learning from a traditional training model into a more modern, learner-centric experience. The role will oversee enterprise learning strategy, standards, learning architecture, capability roadmaps, digital learning, AI-enabled learning and the broader learning technology ecosystem.

The successful candidate will play an important role in ensuring that GSC learning initiatives are strategically aligned, globally scalable, measurable and capable of delivering meaningful business impact.

Key Responsibilities Enterprise Learning Strategy & Architecture

• Lead the development and execution of the Enterprise Learning Strategy and architecture.
• Define and manage the GSC Learning architecture, capability roadmaps and digital learning journeys.
• Establish consistent governance, standards and design principles for enterprise learning across GSC.
• Ensure learning initiatives are aligned with business priorities and transformation goals.