Head of Operation · Corporate & Marine

About Tripjack TripJack: A Great Place to Work® and the trusted tech platform for over 60K+ travel agents across India! We’re proud to be Great Place to Work® Certified™ workplace, reflecting the trust, pride, and sense of belonging our people feel every day. This recognition reflects our commitment to a culture where our teams grow, collaborate, and drive the future of travel technology, while consistently delivering excellent service to our agent partners. With over 35+ years of travel experience between the founders, TripJack has always prioritized the needs of travel agent partners. TripJack’s integrated platform offers content from 750+ airlines, 2 Mn+ Hotels including services across Corporate Travel, Travel assistance and Insurance, Rail and Marine segments. With a superior tech platform, seamless agent pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking & management experience for our agent partners.

Role: Head of Operations – Corporate & Marine Location: Lower Parel, Mumbai Experience: 15+ Years

Job Summary: We are looking for an experienced and strategic Head of Operations – Corporate & Marine to lead and manage the end-to-end operations for TripJack’s Corporate and Marine Travel businesses. The role will be responsible for driving operational excellence, service delivery, customer satisfaction, process improvement, commercial efficiency, team productivity, and business growth across Corporate and Marine Travel operations. The incumbent will work closely with senior leadership, key corporate and marine clients, airlines, suppliers, GDS partners, and internal stakeholders to ensure seamless service delivery, operational scalability, and achievement of business and financial objectives. The ideal candidate should have strong experience in Business Travel Operations, Corporate Travel, Marine Travel, strategic implementation, process improvisation, supplier management, client management, and P&L ownership, with a strong understanding of the travel and aviation ecosystem.