NTT DATA
IT Services & IT-BPM
Helpdesk Senior Associate - ITIL
- Location Noida, IN-UP, India
- Experience ~5-10 yrs
- Job type Full-time
- Posted 13 Oct 2026
You will be taken to NTT DATA’s own careers page to apply. Job ID 391260.
Job description
We are currently hiring a Helpdesk Senior Associate - ITIL to provide expert support to users, resolving hardware, software, and network issues. You will manage customer interactions, diagnose problems, and ensure maximum system uptime. Ideal candidates have strong troubleshooting skills and experience in IT support environments.
Required skills
it service management, technical support, troubleshooting, pc maintenance, root cause analysis, customer service, it policy interpretation, remote it support, hybrid it support, english fluency, microsoft operating systems administration, service request documentation, itsm
