NTT
Helpdesk Senior Representative - ITIL
- Location Bangalore, IN-KA, India
- Experience ~5-10 yrs
- Job type Full-time
- Posted 12 Oct 2026
You will be taken to NTT’s own careers page to apply. Job ID 390125.
Job description
We are looking for a Helpdesk Senior Representative - ITIL to provide exceptional IT Service Desk support and guidance to end-users. You will troubleshoot issues, support onboarding activities, and collaborate with internal teams. Ideal candidates have strong troubleshooting skills and experience with IT software and hardware.
Required skills
it service desk support, it troubleshooting, itil, macos, windows 10, ios, android, google suite, microsoft environment, process improvement, it onboarding, stakeholder engagement, customer service, teamwork, bug finding, resolution, it business tools, it process implementation
