You will be taken to Redington Ltd.’s own careers page to apply. Job ID Job_481.
Job description
Job title: Inside Sales Representative (ISR) About the team:
Our Inside Sales team is responsible for driving IT sales and business growth through customer engagement and our channel partner ecosystem. The team works closely with partners and customers to identify opportunities, build relationships, generate demand, and achieve business and revenue targets.
The team operates in a fast-paced, collaborative environment focused on delivering a strong customer experience while driving sustainable sales growth.
Who we're looking for
We are looking for a motivated and results-oriented Inside Sales Representative with strong communication, articulation, persuasion, and customer engagement skills.
The ideal candidate will be responsible for prospecting and nurturing customer opportunities, driving sales conversations, working with channel partners, and contributing to monthly and quarterly revenue targets. The candidate should be proactive, customer-focused, target-oriented, and eager to learn about new IT products, solutions, and technologies.
Your role
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Drive
IT sales and revenue through customer engagement and the channel partner ecosystem.
Conduct
outbound prospecting and generate new business opportunities.
Initiate
and manage customer conversations to understand requirements and identify relevant IT solutions.
Qualify
leads, nurture prospects, and drive opportunities through the sales cycle.
Work
closely with channel partners to identify and develop potential customer opportunities.
Enable
and support partners in positioning and pitching relevant IT products and solutions to their customers.
Encourage
partners and internal teams to execute relevant go-to-market initiatives to achieve business objectives.
Build
and maintain strong relationships with customers and channel partners.
Drive
achievement of monthly and quarterly revenue and sales targets.
Maintain
an active sales pipeline and ensure timely follow-up on opportunities.
Track
sales performance, customer interactions, pipeline progress, and key sales metrics.
Collaborate
with internal teams to ensure smooth execution of customer and partner requirements.
Contribute
to a positive, collaborative, and performance-driven team environment.
Identify
areas for improvement and continuously develop product, industry, and sales knowledge.
You're the right fit if
You
are a graduate in any discipline; Computer Science/Engineering graduates are preferred.
You
have 4+ years of experience in inside sales, telesales, customer service, IT sales, or a related customer-facing role.
You
possess excellent verbal and written communication and strong articulation skills.
You
have strong persuasion, negotiation, and customer engagement abilities.
You
have an understanding of IT products, solutions, and technology services.
You
are comfortable engaging with customers and channel partners over phone, email, and other communication channels.
You
have a proactive, target-oriented, and customer-centric approach.
You
are capable of identifying sales opportunities and effectively following up to drive conversions.
You
are comfortable working in a fast-paced, collaborative, and target-driven environment.
You
have a strong willingness to learn new products, technologies, and sales approaches.
You
are proficient in Microsoft Office and comfortable working with sales and customer-management tools.
Core Competencies
Inside
Sales & Telesales
IT
Sales
Customer
Engagement & Relationship Management
Lead
Generation & Prospecting
Lead
Qualification & Nurturing
Opportunity
Identification
Sales
Pipeline Management
Channel
Partner Engagement
Partner
Enablement
Revenue
& Target Achievement
Sales
Conversion
Customer
Needs Analysis
Go-to-Market
(GTM) Execution
Sales
Reporting & Metrics
Behavioral Skills
Excellent
communication and articulation
Persuasion
and influencing skills
Customer-centric
mindset
Proactive
and self-driven approach
Strong
collaboration and teamwork
Results-oriented
mindset
Ownership
and accountability
Relationship-building
skills
Strong
follow-up and execution
Adaptability
and eagerness to learn
Problem-solving
ability
Ability
to work under pressure and meet targets
Tools & Processes (Optional)
Microsoft
Office Suite
CRM
and sales management tools
Sales
pipeline and opportunity management
Lead
tracking and follow-up processes
Customer
and channel partner engagement processes
Sales
reporting and performance tracking
About Redington
Redington is one of the largest technology solutions orchestrators across India, the Middle East, and Africa. Today, we are a $11.8 billion organization with strong foundations in distribution, cloud, cybersecurity, and emerging technologies.
We are evolving from a successful legacy business into a next-generation technology enablement powerhouse—unlocking new revenue streams, transforming our operating model, and building an enterprise that is more digital, more agile, and future-ready.
