ITIL - Account Service Senior Specialist
- Location Bangalore, IN-KA, India
- Experience 6-8 yrs
- Job type Full-time
- Posted 9 Oct 2026
You will be taken to NTT’s own careers page to apply. Job ID 372160.
Job description
Take on the role of ITIL - Account Service Senior Specialist, overseeing and facilitating ITIL-based service support and technical account management. Manage incident and client account processes, ensuring service delivery excellence. Ideal for candidates with significant ITIL expertise and 6-8 years' relevant experience.
Required skills
itil, service delivery management, incident management, problem management, change management, service level management, resource coordination, client management, technical resolution management, dispute management, process improvement, statistical data analysis, reporting, project management, client account management, written communication, verbal communication, continuous improvement