Knowledge Transfer (KT) PMO Analyst

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Job Description

The KT PMO is responsible for coordinating and managing all Transition, Knowledge Transfer (KT) planning and execution activities within a transition wave or BU/BF scope. The role ensures that KT activities are structured, scheduled, tracked, and completed in line with transition milestones, enabling GCM teams to achieve the operational readiness and capability required to deliver at steady state.

Accountabilities: KT Planning & Scheduling

• Support and maintain comprehensive KT plans aligned with transition wave timelines and milestones
• Support the Functional Transition leads and Transition Wave Managers on all aspects of transition
• Define KT schedules, maintain list of required SMEs, and coordinate participant availability across sending and receiving teams
• Ensure KT plans cover all in-scope processes, systems, and responsibilities within the assigned wave

KT Execution Coordination

• Coordinate and track day-to-day KT activities across all phases, including shadowing, reverse shadowing, and documentation completion