L3 Server Infrastructure Lead (Unix/Linux)

About Gruve

Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

About the Role

We are looking for an experienced Unix/Linux Compute Subject Matter Expert to provide L3 technical leadership and operational ownership for a global estate of Unix/Linux server instances. The SME will be accountable for infrastructure stability, availability, security and performance, and will own patching, vulnerability remediation, lifecycle management and continuous improvement across the environment. Working within a follow-the-sun model spanning APAC, EMEA and NLAM, the role guides L1/L2 teams and partners closely with Security, Database, Storage, Network, Cloud and Application teams to deliver a consistent, high-quality service.

Key Roles and Responsibilities

• Provide L3 technical support for P1–P4 incidents and complex OS-level issues.

• Lead and technically guide L1/L2 Unix/Linux operations teams across global regions.

• Administer and troubleshoot RHEL, Ubuntu, AIX and Solaris environments.

• Own OS patching, patch compliance and vulnerability remediation.