Lead Analyst

Network & ATM Settlement Operations Team within GMNS product, is primarily responsible for enabling funds between American Express (AXP) and GNS Partners or ATM Service Providers, managing the related contractual fees, and resolving ATM billing discrepancies or Disputes.

The role is responsible for supporting the effective and controlled execution of end-to-end ATM and Single Message settlement processes, ensuring timely and accurate financial processing, reconciliation and exception management. The role will drive operational excellence and process improvements while maintaining a strong risk and control environment, including PCI DSS, SOX, RCSA, audit and BCP requirements. The individual will collaborate with key stakeholders to enhance service quality, improve TAT, strengthen controls and identify automation opportunities across the settlement lifecycle.. Required to collaborate with the ATM Settlement Operations team based in UK to ensure a seamless One Team – Two location strategy.

• In-depth knowledge of ATM and Single Message settlement processes, including billing errors, disputes, adjustments, accounting entries, reconciliations and exception handling, with a focus on process improvement, service quality and TAT