Lead - Disability Case Management

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”

Our Values

A - AGILITY - Move with purpose. Learn fast. Adapt quickly. L – LEADERSHIP - Lead by example. Own the outcome. Serve others. I - INTEGRITY - Do the right thing - even when it is difficult or unseen. G - GROWTH MINDSET - Stay curious. Keep learning. Never stop improving. H - HIGH QUALITY - Do it thoughtfully. Do it completely. Do it well. T - TRUST - Trust is earned through consistency, authenticity, and credibility.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Learn more at careers.alight.com.

Lead - Operations (Disability CM) Position Objective: The STD Claims Case Manager (CCM) is responsible for administering and case managing assigned Group Short Term Disability claims according to the plan provisions, state and federal guidelines, and established protocols. The CCM works jointly with other team members within STD, and LTD and Risk Management resources. The CCM must demonstrate the knowledge to work independently, make timely claim decisions, and must possess the knowledge and experience which allows performance of the daily activities of the job with minimal supervision. The CCM is responsible for meeting key service deliverables for turnaround times, quality assurance, and overall customer experience.