Deloitte
Consulting & Professional Services
Lead Senior Associate | Salesforce Apex Development | Hyderabad | Engineering as a Service/ Operate
- Location Hyderabad, IN
- Experience 7-9 yrs
- Job type Full-time
- Posted 5 Oct 2026
- Qualification Bachelor's
You will be taken to Deloitte’s own careers page to apply. Job ID 60363044.
Job description
Sr. Salesforce Engineer- Service
Job Title Sr. Salesforce Engineer- Service Job Description
- Design, build, and ship well-tested features while setting high standards for code quality and maintainability
- Develop advanced Apex (triggers, classes, queueable, schedulable) for Work Orders, Service Appointments, Assets, and FSL entities.
- Build enterprise grade LWCs for dispatcher console extensions, technician mobile UI, and service timeline components.
- Implement robust integrations with CTI, IVR, scheduling engines, inventory/ERP using REST/SOAP and Platform Events.
- Customize and extend FSL Core: Service Resources, Territories, Skills, Shifts, Work Types, and Maintenance Plans.
- Engineer custom scheduling and optimization logic (travel time, capacity models, load balancing) using FSL APIs.
- Implement Omni Channel routing, presence, case/work order assignment rules with Apex/LWC support.
- Troubleshoot complex scheduling, mobile sync, routing, and dispatch failures across multi system integrations.
- Optimize Apex, SOQL, and async processing for large case, work order, and appointment volumes.
- Create reusable Apex frameworks, utility classes, LWC helpers, and test data factories.