Adani Group
Lead - Site Sales
- Location Greater Noida, Uttar Pradesh, India
- Experience 10-15 yrs
- Job type Full-time
- Posted 13 Oct 2026
- Qualification MBA / Bachelor's
You will be taken to Adani Group’s own careers page to apply. Job ID 60003.
Job description
To lead customer relationship management functions across the customer lifecycle, ensuring superior customer experience, effective stakeholder engagement, timely issue resolution, collections support, and seamless coordination between customers and internal teams. The role is responsible for driving customer satisfaction, retention, service excellence, and CRM process effectiveness across Adani Realty projects.
Responsibilities
Customer Relationship Management
- Lead end-to-end customer relationship management from booking through possession and post-possession support.
- Develop and implement customer engagement and retention strategies.
- Ensure a seamless and positive customer experience at all stages of the project lifecycle.
- Manage customer interactions and maintain long-term relationships with key customers.
- Act as the escalation point for critical customer concerns and grievances.
