Lead - Workplace Management (Travel & Transport Operations)

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that

promise to simplify their lives. To create a better experience for their customers and employees. To

help them grow. Software is a choice that can make or break a business. Create better or worse

experiences. Propel or throttle growth. Business software has become a blocker instead of ways to

get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and

employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to

deliver results. Our people-first approach to AI eliminates friction, making employees more effective

and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance,

Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee

experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks

employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

We are seeking an experienced Lead- Travel & Transport to lead end-to-end corporate travel and support our employee transportation program. In this role, you will oversee our travel program, supporting travelers across the globe, manage external vendor performance, drive technology implementations, and ensure seamless daily commute service delivery for employees across offices in Chennai, Hyderabad and Bangalore. Key Responsibilities 1. Corporate Travel