Lobby Ambassador

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Lobby Ambassador - Job Description Position Overview The Lobby Ambassador serves as the primary point of contact for all visitors, tenants, and guests entering the building. This role is responsible for creating exceptional first impressions, ensuring seamless visitor experiences, and maintaining security protocols while delivering outstanding customer service in a professional corporate environment. Key Responsibilities Visitor and Guest Services Greet all visitors with professionalism and warmth, creating a welcoming atmosphere. Verify visitor credentials, issue badges, and maintain accurate visitor logs in compliance with security protocols. Notify Business Units contacts of guest arrivals promptly and courteously. Manage visitor check-in and check-out procedures efficiently while ensuring all security requirements are met.