Manager Collaboration M365 SME

About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Act as the subject matter expert for Microsoft 365 collaboration services, including Exchange Online, Teams, SharePoint Online and Intune, providing specialist guidance and direction to technology teams and stakeholders. Support identity and access management processes, ensuring mailbox provisioning, permissions, authentication and access models operate smoothly in partnership with the IDAM team. Resolve complex service issues and coordinate incident response across internal teams and external partners to restore service quickly and effectively. Deliver platform improvements and new features, contributing to change initiatives, technology upgrades and strategic transformation programmes. Embed strong security and compliance controls, working with Security, Risk and Compliance teams to maintain safe and governed collaboration services. Produce clear documentation and share knowledge across teams, helping build capability and strengthen operational maturity.