Vodafone Idea Ltd.
Manager - Retail Franchisee Operations
- Location Baroda, IN
- Experience 4-6 yrs
- Job type Full-time
- Posted 9 Oct 2026
- Qualification Bachelor's
You will be taken to Vodafone Idea Ltd.’s own careers page to apply. Job ID 855498701.
Job description
Role
Franchisee Lead Retail
Job Level/ Designation
M1 /Manager
Function / Department
Retail
Location
Job Purpose
Overall responsibility of managing franchisee channels and driving all activities at a VIL franchisee store spanning customer service, store-level sales, outbound sales and managing franchisee profitability.
Key Result Areas/Accountabilities
- Franchisee handling
- Sales acquisition (in bound and out bound)
- Customer Service
- People management
- Franchisee profitability
- HSW
Core Competencies, Knowledge, Experience
- Channel handling skill
- Good communication and convincing skills
- Customer handling
- Outbound sales handling skills
- Team handling skills
- Decision making and delivering results
Must have technical / professional qualifications
- Graduate
Years of Experience
- 4-6 years on role experience
- 1-2 years channel handling experience
Preferred Industries
- Telecom
- FMCG
- Insurance