Manager | ServiceNow Developer - ITOM / ITAM / GRC | Bengaluru | ServiceNow
- Location Bengaluru, IN
- Experience 6-9 yrs
- Job type Full-time
- Posted 7 Oct 2026
- Qualification Bachelor's
You will be taken to Deloitte’s own careers page to apply. Job ID 60428344.
Job description
The team Enterprise technology must do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P
Your work profile We are seeking an experienced ServiceNow ITSM /ITM/CSM Developer with 6–9 years of hands-on experience in ITSM/ITOM implementations, enhancements, and BAU support. The candidate should have strong expertise in configuring ITSM workflows, service catalog, integrations, automation using Flow Designer, and supporting enterprise-scale ServiceNow environments.
Key Responsibilities: Key Skills:
- ServiceNow SDK (NOW SDK): Local application initialization, metadata
transformation, and scoped application deployment using IDEs such as VS Code
- ServiceNow Fluent: Application metadata, server-side JavaScript modules and thirdparty libraries
- Now Assist for Creator / GenAI: Code generation, development productivity and
workflow automation
- ITSM: Incident, Problem, Change, Knowledge, Service Catalog and SLM
- Platform Development: Flow Designer, ACLs, server-side/client-side APIs, workflows
and email notifications
- Custom Scoped Application Development
- Testing & Platform: ATF, Reports, Dashboards, Import Sets, Transformations, Update
Sets, System Clone and Upgrades
- Integrations: REST APIs, Integrations and Orchestration
Any graduate
Preferred Skills:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow CIS‑ITSM certification
- Experience with Reporting, Dashboards, and Performance Analytics
- Exposure to ITOM, Discovery, or Cloud integrations
- Experience working in Agile / Scrum environments