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Job description
Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary This position is responsible for managing the India supply base that supports the India Distribution Center (IDC) and Caterpillar's global aftermarket network. This role ensures supplier performance, material availability, and customer service excellence by partnering with suppliers, procurement, logistics, and internal stakeholders. The position leads efforts to mitigate supply risks, improve supplier delivery performance, reduce backorders, and support Caterpillar's commitment to customers.
What You Will Do:
Lead performance management for the India supplier base, ensuring suppliers meet delivery, quality, capacity, and service expectations.
Drive material availability and support customer service commitments by proactively managing supply risks and constraints.
Lead recovery plans for critical shortages, backorders, and high-priority customer orders to minimize business impact.
Partner with suppliers to improve on-time delivery, lead times, capacity readiness, and overall supply chain performance.
Analyze demand, inventory, shipment, and supplier performance data to identify trends, risks, and improvement opportunities.
Collaborate with Procurement, Logistics, Inventory Management, APS, and global stakeholders to resolve supply chain challenges.
Monitor supplier capacity and develop mitigation strategies to support business growth, demand fluctuations, and supply disruptions.
Conduct supplier business reviews, manage escalations, and drive corrective actions to achieve sustainable performance improvements.
Lead and develop a team of supply chain professionals while fostering a culture of accountability, collaboration, and continuous improvement.
Provide regular updates to leadership on supplier performance, backorder exposure, inventory health, risk mitigation plans, and key supply chain initiatives.
Degree Requirement Degree or equivalent experience desired
What You Have Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Level Working Knowledge:
Applies an assigned technique for critical thinking in a decision-making process.
Identifies, obtains, and organizes relevant data and ideas.
Participates in documenting data, ideas, players, stakeholders, and processes.
Recognizes, clarifies, and prioritizes concerns.
Assists in assessing risks, benefits and consideration of alternatives.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Level Working Knowledge:
Delivers helpful feedback that focuses on behaviors without offending the recipient.
Listens to feedback without defensiveness and uses it for own communication effectiveness.
Makes oral presentations and writes reports needed for own work.
Avoids technical jargon when inappropriate.
Looks for and considers non-verbal cues from individuals and groups.
Inventory Management - MFG: Knowledge of processes and methods of inventory management; ability to effectively manage local or distributed inventories of raw materials, work-in-progress and finished goods. Level Working Knowledge:
Follows processes to take stock, release inventory or return into processing; resolves discrepancies.
Tracks inventory information for a specific product group or location.
Works with basic tasks of inventory management for a specific location.
Produces basic inventory management reports for senior staff to reconcile the inventory balances.
Performs the receiving, ticketing, checking in and distributing of inventory items for a specific location.
Logistics Management: Knowledge of logistics and management; ability to follow proper processes and run operations for effective and efficient movement of materials and finished products. Level Working Knowledge:
Assists in the development of process flows to track lead time by activity.
Uses tools, with guidance, to forecast delivery times, determine costs and assess performance.
Maintains records of all shipments and invoices using an established system.
Participates in integrating logistics processes and developing effective networks.
Works with logistics in a domestic environment.
Performance Management: Knowledge of successful performance management techniques; ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance. Level Working Knowledge:
Identifies opportunities to enhance performance, e.g., practice assignments, training, shadowing.
Ensures performance goals, checkpoints, and feedback focus on behaviors.
Provides documented input to formal performance review conducted by manager.
Observes individual performance and provides fair and objective feedback.
Uses formal and informal rewards and recognition programs for employees.
Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way. Level Basic Understanding:
Seeks help to modify priorities as new information surfaces or conditions change.
Demonstrates the ability to estimate the time and resources required to complete tasks.
Identifies own key assignments, schedules, and process steps.
Applies the concept of 'critical path' in order to complete work in a timely manner and keep larger tasks on track.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge:
Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.
Supply Chain Management - MFG: Knowledge of functions, principles and techniques used in supply chain management; ability to develop and use, strategies, practices and tools for controlling the logistical processes. Level Working Knowledge:
Discusses considerations for integrating partner and supplier transactions.
Recognizes software systems or components used to manage supply chain.
Summarizes supply chain considerations for different types of products or components.
Participates in supply chain analysis and uses it to spot trends and improvement opportunities.
Works with a specific part of supply chain management process.
Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at www.caterpillar.com/careers.
What You Will Get: Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).
Final Details: Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization.
About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position. Posting Dates: October 5, 2026 - October 12, 2026
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
