Member of Technical Staff – MTS

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role Summary

Build software that helps athenahealth solve complex healthcare business challenges at scale. The Member of Technical Staff will develop and maintain backend services and cloud-based applications that support high-volume claim resolution workflows, improve operational efficiency, and contribute to reliable product experiences for customers and internal teams. This role is based in Chennai, India and follows a hybrid work model. The person in this role will collaborate with engineers, product partners, and other stakeholders to deliver maintainable, scalable solutions using modern software development practices. This position reports to the Manager, Engineering. Team summary:

Our Collector R&D teams are building new and evolving services for athenahealth customers. We work on solving complex business problems for a broad set of stakeholders, including customers, internal technology-enabled services teams, and multiple BPO vendors. Much of this work involves designing and implementing workflows that manage large volumes of claim resolution activity, with a focus on improving visibility, throughput, and operational consistency. These systems support work that may be completed manually by operations partners or automated to improve overall productivity. That means our teams build software that helps route work, manage exceptions, connect business rules to execution paths, and create a more efficient experience across revenue cycle operations. The engineering work often involves balancing scale, reliability, maintainability, and evolving business needs across distributed systems. As a Member of Technical Staff, this role contributes directly to the development of backend services and microservices that power these workflows. Success in this role requires solid software engineering fundamentals, experience working with service-based systems, and the ability to collaborate effectively across functions. The team values clear communication, practical problem solving, and thoughtful engineering that improves outcomes for customers and internal users. Source context: the Collector R&D team summary provided in your prompt and athenahealth engineering JD guidance on MTS back-end roles: Essential Job Responsibilities: