Modern Workplace - Endpoint Management / Associate Director

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Director, Tech SME The Opportunity End User Services enables HSBC staff and systems to operate and communicate every day and the Workspace Platform team engineers the products that power our desktops, laptops and virtual workplace. This Associate Director role sits in the Endpoint Management domain and shapes how we manage and secure devices across HSBC’s global Windows estate. The focus is the shift from traditional endpoint management to a modern, cloud-first model using Microsoft Intune, Microsoft Entra ID and Zero Trust principles. You’ll set technical direction, govern architecture and oversee delivery across endpoint management, security, application delivery and device lifecycle management. Success means secure, scalable and user-centric services with strong operational governance and clear standards that work across regions and teams. You’ll partner closely with Cyber Security, Infrastructure, Networking, Architecture and Business stakeholders in a regulated global environment. What you'll be doing