OASIS-SQL DB Agent Product Owner

Job Description: Key Responsibilities Product Ownership & Roadmap

• Own and manage the SQL DB Agent product roadmap, aligned with OASIS program goals, platform strategy, and operational priorities
• Define and maintain the product vision, scope, and backlog (features, integrations, reliability improvements, automation enhancements)

Service Standardization & Governance

• Define standard service offerings and operational requirements for the SQL DB Agent capability (deployment models, supported versions, integrations)
• Establish governance for configuration standards, compatibility matrices, and approved patterns across accounts
• Drive adoption of standard processes, documentation, and runbooks for consistent delivery

Lifecycle, Compliance & Risk Management

• Maintain lifecycle oversight for agent components, including version control, supportability, EOS/EOL tracking, and upgrade plans
• Ensure alignment with security, compliance, and audit requirements (hardening, credential handling, access control, data handling)
• Identify and mitigate product risks impacting estate coverage, telemetry quality, compliance, or service continuity

Operational Enablement & Integration

• Partner with SMEs and operations to support installation, onboarding, configuration, troubleshooting, and operational readiness
• Ensure integration with key processes and tools (e.g., monitoring, ticketing, CMDB, reporting, patch orchestration where applicable)