Concentrix
IT Services & IT-BPM
Operations Manager II - Sales
- Location IND Bangalore - 2nd Floor Divyasree Towers Bannerghatta Main Road
- Experience 5-8 yrs
- Job type Full-time
- Posted 8 Oct 2026
You will be taken to the employer’s own careers page to apply.
Job details
- Qualification
- Bachelor's
- Job ID
- R1770569
Job description
Job Title: Operations Manager II - Sales Job Description ROLE:- Sales Manager DESIGNATION:- Operations Manager - Sales LOCATION:- Bangalore YEARS OF EXPERIENCE:- 5-8+ years relevant experience in Sales Operations and 10 years as overall experience.
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
Role and Key Responsibilities: Sales Performance Management
- Monitor and analyze sales performance metrics, KPIs, and productivity indicators.
- Identify trends, opportunities, and risks impacting sales performance.
- Develop performance dashboards and executive reporting for leadership reviews.
- Conduct regular business reviews and recommend improvement actions.
Process Optimization
- Standardize and streamline sales processes to improve efficiency.
- Identify operational gaps and implement scalable solutions.
- Lead process improvement initiatives focused on productivity, conversion, and customer experience.
- Establish governance mechanisms and operational controls.
Stakeholder Management