OT Manager

· Handling customer and employee issues

· Overseeing operations, including maintenance, cleanliness and efficiency

· Ensuring that security and safety regulations are met

· Keep track of monthly, quarterly and yearly goals

· Work with management to assess and improve processes and policies

· Monitor and report on revenue and cash flow

· Uphold and enforce company policies

· Train new hires

· Address employee complaints or performance issues as needed

· Check in with employees regularly to determine satisfaction

· Schedule shifts

· Help management create the department’s budget

· Address customer issues and complaints

· Schedule regular maintenance and cleaning of facilities

· Meet regularly with upper management to stay informed on company issues

· Oversee security of the facility