You will be taken to Accenture’s own careers page to apply. Job ID ATCI-5564191-S2025780.
Job description
Project Role : Packaged/SaaS App Engineering Lead Project Role Description : Own the design and evolution of packaged or SaaS solutions, overseeing configuration, integrations, and releases. Set platform standards to ensure stability, performance, and alignment with business and vendor constraints. Must have skills : ServiceNow IT Service Management (ITSM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education
Summary: In the role of Packaged or Software as a Service Application Engineering Lead, a typical day involves taking ownership of the design and continuous improvement of packaged or cloud-based solutions. This includes managing the configuration, integration, and deployment processes to ensure seamless operation. The role requires setting and maintaining platform standards that guarantee system stability and optimal performance while balancing business requirements and vendor limitations. Collaboration across various teams and proactive oversight of solution evolution are key aspects of daily activities, ensuring that the platform remains robust and aligned with organizational goals.
Roles & Responsibilities:
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead the development and implementation of best practices to enhance platform reliability and efficiency.
Facilitate communication between stakeholders to align technical solutions with business objectives.
Mentor and support junior team members to foster professional growth and knowledge sharing.
Professional & Technical Skills:
Must To Have Skills: Proficiency in ServiceNow IT Service Management (ITSM).
Strong knowledge of platform configuration, integration techniques, and release management within ServiceNow environments.
Experience in designing scalable and maintainable SaaS solutions with a focus on performance and stability.
Ability to analyze complex technical challenges and develop effective solutions that meet business and vendor requirements.
Familiarity with IT service management processes and best practices to ensure alignment with organizational needs.
Excellent communication skills to collaborate effectively with cross-functional teams and stakeholders.
Additional Information:
The candidate should have minimum 5 years of experience in ServiceNow IT Service Management (ITSM).
This position is based at our Hyderabad office.
A 15 years full time education is required.
15 years full time education
About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
