Payments Client Service Account Manager - Associate

Join a client service team supporting a growing payments business in India. You will be the trusted point of contact for corporate clients, owning escalations and ensuring issues are resolved quickly and accurately. This role suits someone who puts clients first, understands payments operations and technology, and can troubleshoot complex transactions with urgency and clear judgement.

As a Payments Client Service Account Manager - Associate in Client Service Account Management, you will manage a portfolio of corporate clients and act as the primary contact for escalations, prioritisation, and support for large-value or complex transactions. You will work closely with operations and technology teams to troubleshoot issues, manage maintenance requests, and keep transactions moving smoothly. You will also track service performance through key metrics and support initiatives that improve client experience and service efficiency. Job responsibilities

• Manage a portfolio of corporate clients as a service relationship manager, supporting day-to-day payments servicing needs.