Payroll Associate II

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

Job Summary:   The Payroll Analyst II performs North American payroll-related functions, including payroll processing, payroll tax compliance, automated timekeeping systems and payroll reporting in a multi-site, multi-state, high-volume environment for UKG Inc.’s customers who utilize our Managed Services product offering. The Payroll Specialist II provides excellent customer service to managers and associates and is well versed in payroll compliance, taxes and reporting.

Primary/Essential Duties and Key Responsibilities: Performs payroll-related functions including but not limited to payroll processing, audits and maintenance. Ability to perform all duties of Payroll Analyst I as well as: Adjustments/amendments  GL Balancing and auditing  Tax Reconciliation  Backup processing for Payroll Analyst I as needed  Complete Peer Reviews  Processes payroll(s) for multi-frequency Managed Services clients as scheduled  Performs file imports into payroll system from various sources and reviews and verifies payroll data in a timely manner.  Prepares off-cycle payrolls and manual checks as necessary. Escalates non-routine inquiries and issues to Payroll Specialist, Team Lead or Manager utilizing the proper escalation methodology and SLAs. Builds strong partnership with clients by providing superior service. Participate in cross-training within other departments (HRIS, Benefits, Garnishment, Tax)  Identifies areas of client dissatisfaction and proposes solutions and coordinates with Team Lead or Manager to resolve  Develops and maintains awareness of SSAE16 requirements and accountable for compliance of each task performed. Demonstrates excellent troubleshooting, root cause analysis skills and is able to implement preventative measures. Reconciles all payroll-related accounts and activities. Mentor Payroll Analyst I team members and assist with development. Conduct knowledge transfer and/or participate in training UKrew  Assists with related special projects as required. Performs other duties as assigned by manager.  Maintain discretion and professionalism with team members and clients. Quarter End, Year End, and Open Enrollment assistance and task execution