Platform Engineering Lead - Slack

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

We're looking for an engineering lead to own our enterprise collaboration platforms end-to-end, primarily Slack, alongside Zoom and Microsoft Teams. This means the day-to-day engineering, administration, security, and governance that keep these platforms running well for every colleague who relies on them.

What You’ll Do

• Be responsible for the day-to-day engineering and administration of our enterprise collaboration platforms (Slack, Zoom, and Microsoft Teams): workspace and tenant configuration, security controls, compliance policies, and platform health

• Handle the full lifecycle of apps, bots, and integrations across these platforms, from evaluation and approval through deployment and ongoing support

• Build and maintain custom Slack apps, bots, and workflow automations using the Slack API, Bolt SDK, and Events API, and extend similar automation into Zoom and Teams where useful