Principal - FDE

Job Description

Customer Engagement Solution Design

Partner with customers to understand business objectives technical requirements and operational challenges

Translate customer needs into scalable technical solutions and implementation plans

Lead technical workshops discovery sessions and solution architecture discussions

Act as a trusted technical advisor throughout the customer engagement lifecycle

Solution Development Deployment

Design build and customize software solutions for customerspecific use cases

Develop integrations with enterprise systems cloud platforms APIs and data sources

Configure deploy and optimize solutions in customer environments

Troubleshoot and resolve complex technical issues during implementation

Product Engineering Collaboration

Work closely with product management and engineering teams to communicate customer feedback and requirements

Identify opportunities to enhance product capabilities based on customer needs

Contribute code reusable components deployment accelerators and best practices

Support proofofconcepts POCs pilots and production rollouts

AI Data Cloud Enablement for modern FDE roles

Implement AIML analytics and automation solutions aligned with customer objectives

Design and optimize cloudnative architectures across Azure

Develop data pipelines APIs and integrations supporting AI and datadriven applications

Ensure solutions meet security compliance and scalability requirements

Key Skills

Software Engineering

Solution Architecture

Customer Consulting

Azure Cloud Platforms

AIML Generative AI

Stakeholder Management

Technical Leadership

Agile Delivery

Overall expectations

Work on customer AI implementations

Collaborate directly with enterprise executives and engineering teams

Build custom workflows and integrations

Finetune deployment architectures

Operate as a blend of software engineer solutions architect and technical consultant