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Job description
About Gartner IT: Join a world-class team of skilled professionals who build creative digital solutions to support our colleagues and clients. We make a broad organizational impact by delivering cutting-edge technology solutions that power Gartner. Gartner IT values its culture of nonstop innovation, an outcome-driven approach to success, and the notion that great ideas can come from anyone on the team.
About this role: Our Technology Strategy and Operations team is seeking a Project Manager to lead administration of the IT Strategic Portfolio Management processes and tool. You will implement SPM capabilities and processes to be utilized across the IT department, maintaining overall responsibility for the SPM processes and coordination across multiple IT PMO teams. You will provide training to users and will be responsible for access control, security, preparing system requirements, documentation, and UAT/regression testing of any development with respect to the SPM tool.
What you’ll do
Responsible for managing and maintaining the processes of an enterprise software platform used to prioritize, track, and analyze an organization's strategic initiatives, programs, and projects.
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Ensuring smooth operation, data accuracy, and efficient access for users to support informed decision-making regarding project selection and resource allocation across the portfolio
Key duties include system configuration, user management, data integrity checks, reporting generation, and providing technical support to stakeholders.
Monitor system performance, identify and troubleshoot technical issues, and collaborate with the development team to implement updates and patches.
Manage data integrations with other systems to ensure accurate data flow.
Uphold security protocols to protect sensitive data within the system.
Define and enforce data quality standards, ensuring accurate data entry and validation.
Regularly review and clean data to maintain data integrity.
Develop and maintain data dictionaries to clarify data definitions and usage.
Create customized reports and dashboards to visualize key portfolio metrics (e.g., project status, resource utilization, financial impact).
Analyze portfolio data to identify trends, risks, and opportunities for optimization.
Apply project management methodologies to manage projects related to SPM, inclusive of project planning, backlog refinement, scope definition, team collaboration, documentation, and roll-out activities.
Generate reports for senior management and stakeholders to support strategic decision-making.
Provide training and support to users on navigating the SPM system and utilizing its functionalities.
Address user queries and resolve system-related issues.
Gather feedback from users to identify areas for improvement and system enhancements.
Configure and manage workflows within the SPM system to streamline project intake, prioritization, and approval processes.
Ensure adherence to established portfolio management methodologies and governance procedures.
What you’ll need
2 to 4 years progressive technology experience with administrating strategic portfolio management tools at an enterprise level.
Strong understanding of project management principles and methodologies
Expertise in Strategic Portfolio Management software (e.g., Planview, ServiceNow, etc.) will be preferred.
Proficiency in data analysis, reporting, and visualization tools
Excellent communication and interpersonal skills to collaborate with diverse stakeholders
Proficiency in gathering and documenting business requirements and processes
Technical skills in database management, system integration, and troubleshooting
Ability to learn new technologies quickly and adapt to changing business requirements
Excellent verbal & written communication skills with demonstrated ability to convey complex concepts and analyses in an accessible and compelling way.
Strong knowledge of tech operations practices with SPM Tools and a proven ability to establish trusted business relationships across business units
Results-oriented with strategic thinking and a proven track record of solving complex problems, thinking creatively and successfully drawing the larger business story out of facts and data.
Demonstrated ability to lead projects and teams in a fast-paced environment and to inspire rapid adoption of change in a complex matrixed organization with distributed virtual teams.
Effective time management skills and ability to meet deadlines.
Excellent communication skills for interacting with both technical and business audiences.
Strong organization, multitasking, and prioritization abilities.
Willingness and aptitude to embrace new technologies and rapidly master new concepts.
Intellectual curiosity and passion for technology, with a drive to stay current with emerging trends.
Commitment to delivering high-quality project work on time and within budget.
Don’t meet every single requirement? We encourage you to apply anyway. You might just be the right candidate for this, or other roles. #LI-SS9 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner is the world authority on AI At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:112527 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy
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