Quality Assurance Technical Lead

About the role

The Technical Lead – Quality Assurance is a senior technical leader responsible for driving end-to-end quality strategy, governance, and execution across assigned products or programs. This role combines deep hands-on expertise with leadership capabilities to ensure high-quality software delivery, strong automation adoption, and alignment with business and customer expectations.

Operating across the Software Development Life Cycle (SDLC), the QA Technical Lead partners closely with Product, Engineering, and Client Delivery teams to define testing strategies, improve efficiency, and ensure robust validation of complex business workflows. The role plays a critical part in strengthening quality practices, reducing risk, and enabling predictable, high-quality releases.

This position also focuses on building team capability, mentoring QA engineers, and driving innovation through automation, AI-driven testing, and continuous improvement initiatives.

Deliverables and Performance Measures

• Define and execute end-to-end QA strategy aligned with product, business, and customer requirements

• Lead test planning, execution, regression cycles, and defect triage across projects and releases

• Ensure validation of complex, end-to-end business workflows including underwriting, policy servicing, and rule-based calculations

• Drive risk-based testing approaches to prioritize critical functionalities and reduce production defects