Quality Automation Lead

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. Overview Position Summary We are seeking an experienced QA Automation Architect to define, design, and scale enterprise‑grade automation solutions across web, API, and data platforms. This role provides technical ownership of automation architecture and partners closely with Engineering, DevOps, and Product teams to ensure high‑quality, scalable, and reliable software delivery. The ideal candidate is a hands‑on technical leader with deep expertise in automation frameworks and CI/CD integration, Cloud environments using AWS, Azure, or GCP, capable of influencing quality practices across large, distributed systems while handling multiple initiatives in a cross‑functional environment. How you'll make an impact Responsibilities Automation Architecture & Strategy Define and own the automation architecture across web, API, and integration layers. Design scalable, maintainable, and reusable test automation frameworks aligned with product architecture. Establish automation standards, patterns, and best practices across teams. Lead automation strategy for functional, regression, integration, and non-functional testing. E2E Tests Collaborate on non-functional testing aspects. Bring in Automation first mindset Introduce the usage of AI into Automation Testing capability. Framework Design & Implementation Design, implement, and evolve automation frameworks using tools such as: Selenium, Playwright, Cypress, AccelQ, PyTest, Querysurge etc. Ensure framework scalability, reliability, and ease of adoption across teams. Drive shift-left testing practices and improve test coverage early in the SDLC. CI/CD & DevOps Integration Integrate automated test suites into CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps). Enable parallel execution, environment-based testing, and reporting within pipelines. Collaborate with DevOps teams to optimize test execution and pipeline stability. API & Performance Testing Define and implement API automation strategies using Postman, ACCELQ, RestAssured, SoapUI, or equivalent. Provide architectural guidance for performance and load testing using JMeter, LoadRunner, or similar tools. Ensure performance benchmarks and quality gates are enforced before production releases. Technical Leadership & Collaboration Act as a technical mentor and advisor to QA engineers and automation developers. Review automation code, framework designs, and test strategies. Partner with engineering, product, and architecture teams to align quality goals with business objectives. Participate in release planning and quality risk assessments. About you Qualifications Education Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or related field (or equivalent experience). Experience 7-8 years of experience Software Quality Engineering. 4+ years in a senior automation, architect, or principal-level QE role Extensive hands-on experience building and scaling automation frameworks Strong experience in Agile/Scrum and CI/CD-driven delivery environments Experience working within Agile/Scrum environments. Technical Skills Automation tools: Selenium, Playwright, Cypress, AccelQ, PyTest Programming languages: Java, Python, JavaScript, or equivalent API testing: Postman, RestAssured, SoapUI Knowledge of implementing & leveraging AI in Testing. Performance testing: JMeter, LoadRunner CI/CD tools: Azure DevOps, Jenkins, GitHub Actions Version control: Git Strong understanding of: Test architecture patterns Microservices and distributed systems DevOps and shift-left testing practices Experience testing cloud-native applications (Azure, AWS, GCP) Exposure to monitoring/observability tools (e.g., AppDynamics) Experience validating data pipelines or BI reports Experience validating BI reports (Power BI, Tableau). Soft Skills Strong leadership abilities and a collaborative mindset. Excellent problem‑solving and analytical skills. Clear communication skills, both written and verbal. Ability to influence quality culture across engineering teams Preferred Qualifications QA or testing certifications (ISTQB, CSTE, CSQE, etc.). Experience with AI/ML‑based testing tools. Experience of working on automation for enterprise-based products like SAP, Workday etc Experience in Human Resource Management applications or projects domain. Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)