Regional HRBP

About Paytm

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the role: This role includes leading the HR Function at the regional level to partner with and advises the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy.

Expectations/ Requirements : Validate and maintain the integrity and accuracy of employee master data throughout the employee lifecycle Verification and processing of attendance records. Calculation and validation of incentives. Accurate tracking and management of employee leave Ensure strict policy adherence and maintain legal compliance within the region. Support internal and external audits and investigations by providing required data and documentation. Handle employee grievances and manage first-level escalations efficiently, ensuring resolution within the defined Turnaround Time (TAT). Act as the primary HR SPOC for all regional leaders and field teams, providing immediate and expert HR support and guidance. Support engagement initiatives and organize/facilitate regional Townhalls and other communication forums. Manage regional HR trackers and dashboards focused on key metrics such as: Monitoring and controlling attrition rates. Tracking and analysis of attendance trends. Logging and managing escalations and resolutions.