Relationship Manager · HOUSING FINANCE · 0412 · 2618 · 1017208 · HRR

The Relationship Manager – Housing Finance is responsible for sourcing and acquiring Home Loan customers, building relationships with builders, connectors, and channel partners, and achieving business targets through effective sales and customer engagement. The role focuses on driving portfolio growth while ensuring a seamless customer experience.

Key Responsibilities Source and acquire customers for Home Loans and other Housing Finance products. Achieve assigned login, sanction, disbursement, and revenue targets. Generate leads through open market sourcing, builders, DSAs, property brokers, and referrals. Develop and maintain strong relationships with channel partners and real estate stakeholders. Understand customer requirements and recommend suitable home financing solutions. Coordinate with credit, legal, technical, and operations teams for smooth loan processing. Ensure timely completion of documentation and loan disbursement. Maintain high customer service standards throughout t

Manage sales and distribution of mortgage products through DSAs. Empanel new DSAs from the market and drive business growth through them. Train and develop DST (Direct Sales Team) and DSA partners to ensure productivity and compliance. Ensure adherence to KYC and documentation norms as per company guidelines. Ensure timely and accurate closure of disbursement documentation. Liaise with internal departments including Credit, Legal, Technical, RCU, and Operations for smooth case processing. Handle end-to-end processing of customer applications and keep customers and channel partners updated on status. Ensure high levels of customer service and satisfaction throughout the loan lifecycle.