Relationship Manager Royale Business

The HNI (High Net worth individuals) relationship manager is accountable for a portfolio of High Net worth Clients, integrating and coordinating all Banks’ Group products, services and resources in order to maximize the value of the business relationship and ensure profitability for the Bank and the Client

Managing the banking and investments relationship with Au Royale clients and responsible for overall growth of Liabilities & Investment business from HNI segment.

• Increase CASA balance in allocated portfolio either through Deepening or

Acquisition of NTB Royale Customer,

• Proactively and timely identifies potential problem accounts and

formulates appropriate risk

• Mitigating strategies.

• Manage customer migration between segments, sub-segments and the HNI

business.

• Grow portfolio profitability through the utilization of available

multi-channel delivery strategies, such as actively managing customer migration onto electronic banking channels.

• Develop, manage, and expand Au Royale customer relationships by providing

service level which exceeds client expectations of most important customer segment

• Ensure all sales activity is recorded online as per the organizational

process (CRM)

• Develops new and expands existing High Net worth Customer relationships

for liabilities and retail assets

• Informs customers about new products or product enhancements to further

expand the banking relationship

• Capture and maximize the business opportunity through detailed client

profiling as per organizational process (CRM)