RISER - Front Office

Job Summary

Candidate must be young, energetic, and guest‑oriented individuals to join our team as Bell Desk Associates. The role involves providing a warm welcome and assisting guests with their luggage and transportation needs, ensuring a smooth and memorable arrival and departure experience. The ideal candidate is reliable, courteous, and committed to delivering excellent hospitality service.

Key Responsibilities

• Greet guests upon arrival and

departure; assist with handling, loading, and unloading luggage safely and efficiently.

• Escort guests to their rooms;

inform them of hotel facilities, services, and amenities in a friendly and helpful manner.

• Assist guests with

transportation arrangements (taxi, shuttle, valet) and coordinate with Front Office / Valet / Concierge as required.

• Store and retrieve guest luggage

as needed, maintaining accuracy of luggage logs and security of stored items.

• Respond promptly to guest

requests for directions, local recommendations, and any assistance required while in transit through the lobby areas.