Sales Operations & Support Specialist - Export Business

1. Export Shipment and Collateral Management

This section focuses on operational oversight and documentation accuracy for technical products.

• Plan, schedule, and coordinate the export of goods, including transportation, documentation, and customs requirements.

• Ensure timely shipment and delivery of goods to meet customer expectations and avoid penalties or delays.

• Oversee the correct preparation of export documentation such as invoices, packing lists, certificates of origin (FTA/AIFTA etc.

• Ensure to share them in a timely manner with the relevant regional Interco team.

• Coordinate with Engineering to ensure product specifications, technical manuals, and compliance certificates are included in the export documentation package.

2. Product and Engineering Interaction

This section defines the collaboration with the technical teams.

• Lead Cross-Functional Teams: Serve as the liaison between Interco/Commercial teams and the Engineering/Manufacturing departments.

• Technical Readiness: Work with Engineering to track the design freeze, compliance sign-off, and production readiness of new or updated electrical/mechanical products intended for export.

• maintain a foundational understanding of the technical side of the export product line to accurately represent technical status and requirements in planning meetings.