Scrum Master Lead Analyst - Cigna Healthcare

We are looking for an experienced Scrum Master to join our International Health Delivery Services (IHDS) Agile Release Train. The Scrum Master's primary focus will be to create an environment where the teams can deliver high quality, valuable software with a “one team” approach.  The Scrum Master will typically focus on upholding the values of Scrum, facilitating meetings and discussions, and removing blockers, so that team can focus on product delivery.

This Scrum Master will serve as the “servant leader” and coach of the Scrum team by:

• removing impediments and helping the team remain successful, on schedule and continuously improve

• having sufficient understanding of technology to lead team members and help them overcome their development roadblocks

• understanding business strategy and objectives to ensure that development work is prioritized by business value and results align with objectives

• exercising creativity, foresight, and judgment in conceiving, planning, and delivering initiatives

Essential Qualities

• Empathetic – Support the team by displaying an authentic understanding and concern for a team member’s beliefs or feelings. ​

• Conflict navigator – Supports team members in resolving interpersonal conflicts, problem-solving, and decision-making. ​

• Servant leader – Persuades rather than uses authority. As servant leaders, Scrum Masters focus on the needs of team members and those they serve, intending to achieve results aligned with the organization’s values, principles, and business objectives. ​