You will be taken to Marsh McLennan’s own careers page to apply. Job ID R_365414.
Job description
Marsh is seeking candidates for the following position based in the Mumbai(Powai) office.
Senior Analyst – Insurance Operations (Grade B2) What can you expect:
Excellent exposure to complex & diverse insurance handling work.
Opportunity to enhance insurance knowledge and understanding & build on client management skills.
As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.
Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the work processing with limited support
What is in it for you?
Holidays (As Per the location – the final decision will depend on business requirements at that time)
Shared Transport (Provided the address falls in accepted service zone)
We will count on you to:
Process and self-Management:
Contribute to achieve the Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives
Adheres to Company policies and is in compliance at all times.
Maintains performance standards.
Updates reports based on predefined templates on a regular basis to ensure accurate entry
Maintains a basic understanding of the core aspects of relevant Insurance and related legislation
Completing all training related activities when assigned
Cognizant of completing all assigned activities within the stipulated time
Ensuring all production targets are met in training
Ensuring all production targets are met in BAU (Post training)
Ensuring all Quality targets are met in training
Ensuring all quality targets are met in BAU (Post training)
Communicate status of work, any issues with team managers and manager on time
Schedule adherence is a must
No unplanned leaves
Ready to work in below shifts :
6.30PM to 3.30AM
Your hiring manager and HR will inform you the shift requirement for the team you are interviewing for.
Compliance, Regulatory and Procedural Responsibilities
Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company
Appropriate usage of Marsh Speciality's systems to monitor, record and retain information
Demonstrate clear understanding of regulatory requirements
Proactively ensures compliance with regulatory and risks framework
Adheres to policies, guidelines and operating procedures
Keeps own knowledge and expertise up to date and relevant
Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance
What you need to have
Prior years of work experience
Graduate in any stream
Fair understanding of Insurance Broking business and dynamics
Good command over spoken and written English
Superior comprehension and articulation skills
Ability to prioritize and organise tasks, work within stiff timelines
Eye for detail and innovative mindset
Basic knowledge of MS Office
Willingness to learn and adapt to changes
What makes you stand out
Insurance certification from The Institutes, USA
Post-Graduation/Certificate Courses in Insurance
Any prior experience on any insurance process
While the above are basic requirements mentioned, the role may not be limited to only these listed.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person
Required skills
insurance operations, regulatory compliance, insurance broking, risk management, process improvement, stakeholder management, reporting, ms office, insurance legislation, training delivery, service level agreement management, key performance indicator tracking, insurance certification, process training, shift work
