Senior Associate - IT Helpdesk
- Location Chennai, //TN, India
- Experience ~5-10 yrs
- Job type Temporary
- Posted 15 Oct 2026
- Qualification Bachelor's
You will be taken to Sutherland’s own careers page to apply. Job ID 7a58cd64-c431-4599-abdd-63e7e89614e4.
Job description
Company Description: Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation. We work with businesses across a broad range of industries, including Banking & Financial Services, Insurance, Healthcare, Retail, Telecommunications, Media & Entertainment, Technology, Travel & Hospitality, and Logistics.
Job Description: To act as the central point of contact between the user and IT Service Management. To handle incidents and requests and provide an interface for other activities such as Change, Problem, Configuration, Release, Service Level, and IT Service Continuity. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Senior Associate in this role get to:
