Senior Business Analyst, AI
- Location India - Pune
- Experience 5-8 yrs
- Job type Full-time
- Posted 15 Oct 2026
- Qualification Bachelor's
You will be taken to NICE India’s own careers page to apply. Job ID 5005783101.
Job description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Business Analyst, AI
So, what’s the role all about?
NiCE is building SPARK, a new internal incubation team that turns great ideas from across CX International into working AI solutions, and then into enterprise-grade tools that roll out to colleagues around the world. Your idea. Our spark.
As Business Analyst in the SPARK team, you will be the bridge between the people who have the ideas and the architects and builders who make them real. You will shape raw ideas into clear, prioritised, buildable use cases, and make sure what we build solves the problem it was meant to solve.
This is a business analysis role with a technical edge. You come from a programming background, so you can read code, query data, test an API, and prototype a quick proof of concept, and you can still run a room full of non-technical stakeholders. You will work closely with the Project Manager, the AI Architects & Builders, and the Change Management & Evangelist.
