Senior Executive, Business Operations & Administration

Key Responsibilities

1. HCP Engagement Management

Coordinate end-to-end HCP engagement activities, including pre-event planning and post-event closure. Ensure required documentation, approvals and compliance requirements are completed before activities. Coordinate HCP travel, accommodation, transfers, meeting logistics and other engagement requirements. Coordinate agreements, honorarium/payment documentation and supporting documents, wherever applicable. Maintain accurate HCP engagement and activity trackers.

2. Field Force & Business Support

Act as the single point of contact (SPOC) for field-force administrative and operational queries. Provide timely resolution/support for queries related to HCP engagements, events, vendors, payments, logistics and documentation. Coordinate with Business Managers, Sales Managers and field teams for smooth execution of planned activities. Follow up on pending actions and ensure closure within agreed timelines. Support onboarding/training of field employees on relevant administrative and engagement processes.