Senior Executive - Operations

Job Description: Senior Executive – Operations Department: Operations Function: Logistics & Transportation Job Summary Responsible for managing day-to-day logistics operations, shipment planning, vehicle placement, shipment tracking, vendor coordination, and delivery performance to ensure timely and cost-effective transportation operations. Key Responsibilities

• Plan and coordinate vehicle placement, shipment pickups, dispatches, and deliveries.

• Coordinate with transporters, vendors, warehouse teams, customers, and internal stakeholders.

• Track shipments and vehicles in transit, provide timely status updates, and escalate delays or exceptions.

• Manage transporter relationships and monitor vendor performance against agreed SLAs.

• Verify and maintain transportation documents, invoices, e-way bills, delivery challans, and Proof of Delivery (POD).

• Resolve operational issues such as vehicle breakdowns, shipment delays, and delivery exceptions.

• Ensure compliance with transportation regulations, safety standards, and company policies.

• Prepare daily, weekly, and monthly MIS reports and monitor logistics KPIs.

• Analyze delivery performance and identify opportunities for cost optimization and process improvement.

Required Qualifications & Skills

• Graduate in any discipline; Logistics or Supply Chain qualification preferred.

• Relevant experience in logistics, transportation, or supply chain operations.

• Strong knowledge of shipment tracking, vehicle placement, transporter coordination, and logistics documentation.

• Proficiency in MS Excel and logistics management systems.

• Strong communication, problem-solving, vendor management, and coordination skills.

Key Performance Indicators (KPIs)

• On-time vehicle placement and delivery performance.

• Shipment tracking and documentation accuracy.

• Vendor SLA compliance.

• Timely resolution of operational issues.

• Customer satisfaction and transportation cost optimization.