DP World
Senior Manager - Cluster Operations - Express Logistics
- Location Uttar Pradesh, India
- Experience 7-10 yrs
- Job type Full-time
- Posted 8 Oct 2026
You will be taken to DP World’s own careers page to apply. Job ID 27257.
Job description
FILING INFORMATION
Position Senior Manager – Cluster Operations - Express Logistics Department Express Business, Operations
Location Multiple
Band 3 Reporting To DGM – Regional Operations
ROLES & RESPONSIBILITIES
Key responsibilities
- Ownership of cost, cost should be as per defined matrix for the cluster. Ensure Cost budgets are delivered.
- Responsible for the operation of the Branch and Hub , conducting operations review, operational efficiency and cost effectiveness
- Identify / manage a team of Branches and Hubs , transport coordinators and team members of all cluster branches and Hubs.
- Ensure required number of labour made available at Branch and Hubs and sufficient SBP’S are made available for all cluster Branches.
- Ensure complete adherence to safety, tax and legal non compliances as communicated by HO
- Proposed corrective and preventive measures in case of misconduct or deviation from standard setting
- Does the daily operational communication with the client, addressing all client requirements in cooperation with their subordinates.
- Ensure highest customer satisfaction through amazing service levels
- Constantly interact with all existing customers.