Senior Manager(L5) - Std- Customer Support Manager
- Location Chennai, IN
- Experience 3-7 yrs
- Job type Full-time
- Posted 15 Oct 2026
- Qualification Bachelor's (Engineering)
You will be taken to Tata Motors Passenger Vehicles Ltd.’s own careers page to apply. Job ID 933065001.
Job description
Position Summary with Job Responsibilities
Resolve customer issues, drive service and spare parts revenue in service network in order to drive high customer satisfaction and after sales revenue through service network within company policies and code of conduct.
7 to 8 workshops (dealerships & TASS) in a state,15 to 20 Key accounts & STU( State Transport Undertaking)
Education
B.E. / B.Tech - Mechanical Engineering / Automobile Engineering
Work Experience
3-7 years of experience in a technical and/or customer servicing role preferably in automobile , two wheeler , commercial & passenger ancillaries, heavy engineering .or other sectors
Tata Motors Leadership Competencies
Developing Self and Others - Recognizing continuous development is essential for success and taking steps to develop self and helping others to excel Driving Execution - Translating strategy into action and execution Leading by Example - Encouraging and following ethical standards Leading Change - Recognizing the need for change, initiating and adapting to change Motivating Self and Others - Inspiring teams and individuals
Functional Competencies
Automobile Engineering Functional-Strong analytical and Problem solving skills Interpersonal Skill Customer Centricity - Anticipating, understanding and focusing efforts on meeting the customer (stakeholders) needs or expectations
Tags
