Senior Network Reliability Engineer, Incident Management

The world still has coverage blind spots. You could help eliminate them at Skylo.

Skylo has pioneered a standards-based approach to satellite connectivity. We connect smartphones and IoT devices directly to satellites. No special hardware, no entirely new networks. Just billions of existing devices, suddenly reachable anywhere on Earth. We're not building toward this future. We're already in it.

Our direct-to-device service is live on millions of activated devices across five continents, covering more than 72 million square kilometers, in partnership with leading satellite operators, mobile network operators, Tier-1 chipset makers, and OEMs worldwide. And we're just getting started.

At the heart of it all is Skylo's commercial NTN vRAN: a 3GPP standards-based, cloud-native platform that seamlessly bridges terrestrial and satellite networks. It's the infrastructure that makes true anywhere, anytime connectivity possible.

When you join Skylo, you'll work at the intersection of three markets reshaping how the world stays connected: mass-market consumer devices, automotive, and industrial IoT. Enabling people outdoors and critical workflows in the world's most remote places.

This is a rare chance to work on technology that matters, at a company that's already proving it works

Summary: How You Will Impact Skylo

As a Network Reliability Engineer (NRE) for Incident Management in the Global Product Support & Customer Success organization, you are the operational nerve center of Skylo’s 24×7 incident response function. You own the bridge — from first alert to full-service restoration. On a network where every subscriber is roaming over satellite, structured incident coordination directly determines whether millions of devices stay connected. You operate across all three Skylo hubs (Mountain View, Espoo, Bengaluru) and across every network domain — RAN, 5G Core, Cloud Infrastructure, and OSS — ensuring incidents are triaged, escalated, and resolved with speed and discipline.