Jupiter Hospital
Senior Officer Patient Care - Customer Support
- Location Asia, India, Maharashtra, Thane
- Experience 3-6 yrs
- Job type Full-time
- Posted 10 Oct 2026
You will be taken to the employer’s own careers page to apply.
Job details
- Job ID
- JUH/SOPC-CS/1890208
Job description
Title Senior Officer Patient Care
Location Thane
Job Summary Patient Oriented Inventory Oriented Department Related
Job Profile a. Patient oriented:
- Taking good care of patients
- Handling patient queries
- Assist patients with wheelchair facility
- Help visitors with IP patient details during visiting hours/ at any time needed.
- Appointment booking & scheduling
- Providing appropriate information on all hospital facilities and services
- Shall scan & upload in HIS, the consultation sheets, after every consultation & Follow up is done.
- Taking care of cluster keys.
- Being up-to-date with Doctors leave & the respective circulars.
- Transferring & connecting all phone calls.
- Providing hospital staff assistance with phone no’s
- Receiving written complaints of patients.
- Shall handle OPD related enquiries- Telephonic and personal
- Shall give information on OPD
- Shall give information on Health Check Packages
- Shall give information on Diagnostic Services
- Shall give information on OPD timings.
- Shall direct to the concerned department for the service
- Shall help regarding where to collect the reports
b. Inventory oriented:
- Daily check of inventory
- Indenting of stock as per the requirement
- Showing acknowledgement & transfer of stock