Senior Payroll Specialist (Product Support)
- Location Bangalore, Karnātaka, India
- Experience 2-5 yrs
- Job type Full-time
- Posted 13 Oct 2026
- Qualification Bachelor's
You will be taken to TransPerfect’s own careers page to apply. Job ID 2780807.
Job description
POSITION SUMMARY: We are looking for an experienced Senior Payroll Specialist – Product Support with strong hands-on knowledge of Indian Payroll, statutory compliance and payroll processing. The role will provide functional support to customers using a SaaS HRMS & Payroll platform and will act as a senior domain point of contact for complex payroll, compliance and product-related queries. The ideal candidate should combine strong payroll expertise with excellent customer communication, problem solving, ownership and customer-handling skills. The candidate must be able to understand a customer's business requirement, analyze the issue, explain the solution in simple business language, coordinate internally when required, and drive the case to closure within SLA.
ROLE OBJECTIVE
- Provide accurate, timely and customer-focused functional support for payroll and HRMS-related queries.
- Use strong payroll-domain knowledge to identify the root cause of calculation, configuration, compliance and process issues.
