Senior Process Associate

Job Family: GIC Process (India) Travel Required: None Clearance Required: None

What You Will Do: · Review and investigate AML Transaction Monitoring alerts at an L2 level. · Analyze customer profiles, transactional activity, and risk indicators to detect suspicious behavior. · Identify red flags and determine whether cases require closure or escalation. · Prepare strong investigation narratives and SAR-supporting documentation. · Work on complex cases involving unusual transaction patterns, high-risk customers, jurisdictions, counterparties, and financial crime indicators. · Ensure all investigations are completed accurately, timely, and in line with client procedures. · Maintain high-quality documentation suitable for audit, compliance, and regulatory review. · Collaborate with internal QA, team leads, and client compliance teams for case calibration and process alignment. · Collaborate with team leads, quality reviewers, compliance teams, and client stakeholders. · Participate in calibration sessions, process discussions, and knowledge-sharing forums. · Support process improvements by identifying recurring alert trends, documentation gaps, or control weaknesses. · Meet defined operational targets including productivity, quality, SLA adherence, and attendance expectations.

What You Will Need: · 2 to 6 years of prior experience in AML Transaction Monitoring, TMS alert review, financial crime investigations, or compliance operations. · Hands-on experience reviewing Transaction Monitoring System alerts and conducting investigation-based case reviews. · Prior exposure to L2 investigations, escalation decisioning, and suspicious activity identification. · Working knowledge of SAR / STR escalation requirements and suspicious activity narrative preparation. · Strong understanding of AML red flags, transaction typologies, customer risk indicators, and financial crime patterns. · Experience working with customer KYC/CDD/EDD information as part of investigations. · Ability to review large volumes of transactional data and identify unusual or suspicious patterns. · Strong written communication skills with the ability to prepare clear, concise, and evidence-based investigation narratives. · Good analytical thinking, attention to detail, and decision-making ability. · Ability to meet productivity, quality, and SLA requirements in a fast-paced compliance operations environment. · Willingness to work in rotational shifts or client-aligned schedules, if required.